When Emma launched Ember and Wax Candles, she was hand-writing labels and sealing boxes with generic tape. The candles were beautiful but the packaging told a different story.
The problem
Emma was getting great reviews but noticed very few customers came back for a second order. Feedback revealed the overall experience was not premium enough to justify the price point.
The solution
Emma ordered three types of custom stickers: die cut logo stickers for the outside of each box, round seal stickers for the tissue paper inside, and small thank you stickers with a QR code linking to her Instagram.
The results
Within three months, repeat orders increased by 23 percent. Customer photos on social media doubled. The stickers made each order feel like a gift rather than a transaction.
Free delivery, free proof, no minimums.